Privacy information

Your information deserves careful handling.

Keystone Therapy uses information provided to respond to enquiries, arrange appointments and provide care. Clinical confidentiality has limits, including disclosures required by law and circumstances involving serious risks of harm.

Contact, access and correction

Contact the practice on 0466 095 490 or steve@keystonetherapy.net.au to ask about access, correction or a privacy concern. Please agree on a secure channel before providing identity documents or health records.

Bookings and third-party services

Online bookings use Carepatron. Before entering details, review the service’s collection notices and privacy policy. Ask the practice where records are held, who can access them and whether information is handled overseas.

Website data

This website does not use advertising trackers or newsletter sign-ups. Like most websites, our hosting provider and booking service may process technical information, such as your IP address and browser type, to keep the site running securely. Contact us if you would like a copy of our full privacy policy.

Complaints

Raise privacy concerns with the practice first. Information about Australian privacy rights and complaints is available from the Office of the Australian Information Commissioner.